American Sociological Review recently published an article authored by Michel Anteby, Dean’s Research Scholar and Professor, Management & Organizations and Audrey Holm, Lecturer, Management & Organizations. Michel and Audrey highlighted an unusual field- puppetry- to examine how the move of puppeteers from the live stage to televised performances necessitated differing expertise within the industry. Expertise is a key currency in today’s
Financial automation, or robo-advising, is a quickly growing industry. Trends such as WallStreetBets, the subreddit that led the GameStop surge, have sparked interest in investing for young audiences. Apps such as Robinhood are growing rapidly and utilize robo-advising as their core services. Steven Kou, Questrom Professor in Management and Professor of Finance, breaks down robo-advising so investors can understand its
For decades, many businesses have experienced a race to incorporate the newest and best technologies in their organizations. Professor of Information Systems and David J. McGrath Jr. Professor in Management Venkat Venkatraman sits down with Insights@Questrom to answer our questions on what businesses need to know about the digital transformation in the 2020’s and beyond.
WalletHub recently published an article featuring insight from Pearl Steinbuch, Senior Lecturer of Markets, Public Policy, and Law. Pearl spoke on “no balance transfer fee” credit cards and what consumers should consider most when selecting a credit card. I think that many people focus on the promotional 0% APR, more than the balance transfer fee. However, consumers must realize that if
Tesary Lin, Assistant Professor, Marketing, explores recent changes in privacy protection, such as Apple’s new iOS 14, and their effects on advertisers. She explains why it will be harder for Apple and Google to track users and how advertisers can protect people’s privacy while effectively targeting them.
According to a recent BankRate survey, most Americans could not cover a $1,000 financial emergency. Senior Lecturer of Finance Aaron Stevens sits down with Insights@Questrom to answer our questions on this issue and give his thoughts on potential solutions. Question 1: A recent BankRate survey found that 39% of Americans are unprepared for a $1,000 emergency. Why do you believe that
The past year has brought a lot of trauma. How should organizations respond as it pertains to their employees? Should companies provide resources or allow time off? Bill Kahn, professor of Management & Organizations, offers insight from his research and offers practical solutions to the issues raised by trauma in organizations.
What happens to brands when there is external pressure to change, and how do brands remain authentic as they evolve? Susan Fournier, Allen Questrom Professor and Dean and Professor of Marketing, offers her expert take.
Nitin Joglekar, Associate Professor, Operations and Technology Management, is currently serving as an expert on advanced manufacturing and supply chains, within the Global Futures Council, at the World Economic Forum. This piece is based on his observations from the recently concluded Davos Conference that was aimed at shaping the principles, policies and partnerships needed towards Post-COVID-19 Recovery.
The pandemic and subsequent economic downturn have forced companies to readjust their business models and pivot quickly to adapt to new needs and constraints. Professor of Strategy & Innovation Siobhan O’Mahony and Research Assistant Veronica Escobar-Mesa discuss the importance of innovation, even during a downturn.
What does it take to go from the spark of an idea to founding a new company? This episode gives you insights from entrepreneurs who took a fresh approach to business-as-usual—and wound up launching start-ups in social-impact beverages, scan-based trading, outsourcing, and strategic consulting.
In this Insights@Questrom Q&A, Barbara Bickart, Senior Associate Dean of Graduate Programs and Associate Professor of Marketing, explains how influencers shape information and ideas on social media. Her insights reveal how persuasive tactics can lead to drastic events such as the Capitol riots.
Pfizer and Moderna are working rapidly to roll out the COVID-19 vaccine. Insights@Questrom spoke with Marcus Bellamy, Assistant Professor, Operations & Technology Management, to learn how their supply chains are upscaling production to meet President Biden’s ambitious goal to distribute 100 million vaccines by his 100th day in office.`
Lecturer of Management Constance Hadley recently had a piece published in MIT Sloan Management Review on team member loneliness. Specifically, her piece looks at trends in team collaboration and social interaction before and during the shift to remote work due to COVID-19.
Sit down with Marcus Collins, Senior Vice President for Social Engagement at the Doner Agency, as he shares his insights on the ways organizations can engage their consumers through the use of social media.
Investors will soon be able to trade water as other commodities over fears of a future scarcity of the resource. What is futures trading, and how does it differ from other forms of investing? What does the ability to trade water mean for the futures market? Professor of Finance Jerome Detemple discussess the Water Futures contract now being traded on
MIT Sloan Distinguished Professor of Management Science Catherine Tucker takes viewers through her recent research looking at the ways algorithms appear to reinforce existing inequalities. She uncovers some surprising underlying reasons, including cost-minimizing, machine learning, and relying on economic history to categorize consumers.
What are key conflict management strategies that managers should know? Why is it important to manage conflicts in your organizations efficiently? Have these strategies changed at all with remote teams in the pandemic? Learn key conflict management lessons from Senior Lecturer Moshe Cohen.
Associate Professor of Management & Organizations Michael Anteby researches the role that ghostwriters play in creating "authentic" content for the people for whom they work. “We live in a society in which authenticity is hyper-valued, but what’s actually happening is we’re creating a labor market and an economy that thrive on altering the self,” Anteby says.
Companies are rapidly deploying artificial intelligence to lessen the burden on service employees and create a more streamlined process. Michelle Shell, Visiting Assistant Professor, Operations & Technology Management, shares how they can successfully integrate AI without losing the trust and satisfaction of their customers.
Professor Nitin Joglekar recently published an article in MIT Sloan Management Review on adapting supply chains to react to times of increased need. The pandemic has shown the need to make slow-moving supply chains more efficient, and Nitin’s research uses data and partner collaboration to do so.
Questrom’s Andy King recently published an article in the Stanford Social Innovation Review on the “win-win” strategies businesses utilize. It explores the ways in which companies are attempting to address social and environmental issues, which they argue will promote social good and lead to higher profits.
Steve Tadelis, Sarin Chair in Leadership and Strategy at the University of California, Berkley, Haas School of Business, walks viewers through different ways of increasing consumer confidence in online marketplaces. Each takes an engineering approach to economics: creating testable hypotheses and then using data to actually test them.
BU Questrom marketing expert explores how the ability to track our online activity impacts the digital economy.
Between the abundance of marketing data out there and our constantly evolving environment, how can we leverage and process information effectively? Anne Bailey Berman (Questrom'80), co-founder of full-service market research company Chadwick Martin Bailey, has the answers.
Investments and savings expert Zvi Bodie on how the coronavirus crisis exposed long-standing faults in our retirement system—and how to fix them.
While open collaboration platforms like Wikipedia have dramatically increased the world’s access to educational information, enormous gaps remain that may actually drive economic inequities. New research by Questrom's Dylan Walker and PhD student Kai Zhu uncovers a solution.
When it comes to the best pitches and persuading an audience, there are some common threads, says Gregory Stoller, senior lecturer of strategy and innovation at Boston University Questrom School of Business.
How does a food start-up achieve distribution at 12,000 supermarkets, including Publix, Costco, and Whole Foods, while promoting sustainable farming and business practices? Learn about sustainable supply chains from Lucy Halperin Zaro, COO of Sweet Loren’s, the third highest-selling cookie dough company in the US.
AI continues to enhance the consumer shopping experience. Chiara Longoni, Assistant Professor of Marketing, recently discussed her article published in the Journal of Marketing — based on data from over 3,000 people who took part in 10 experiments: When consumers are seeking functional or practical products, they tend to trust AI's recommendations more than a human's. But the opposite is true when
High-end retail marketing expert Alan Beck (Questrom’68), Senior Vice President of The Fragrance Group explores when and how to use data and when to trust your gut when making marketing decisions.
As Chairman & CEO of one of the largest consumer packages goods brokerage firms in the US, John Saidnaway of Johnson-O'Hare talks managing the demands of more than 80 brands including Lysol, Bumblebee, Purell, Delmonte, and Tyson during the COVID-19 pandemic and what post-COVID supply chains might look like.
As Chairman & CEO of one of the largest consumer packages goods brokerage firms in the US, John Saidnaway (Questrom’82) of Johnson-O’Hare talks about managing the demands of more than 80 brands including Lysol, Purell, and Tyson during the pandemic and what post-COVID supply chains might look like.
New research found that consumers’ actions indicate that they don’t value online privacy nearly as much as they say, that individual tracking data is likely worth significantly less than most imagine, and that publishers and advertisers will be squeezed by changes to online advertising.
New research from Andrei Hagiu challenges the assumption that it’s possible to use customer data to gain an unbeatable competitive edge.
First-of-its-kind study shows that cuts in federal funding for science might hinder the economy by halting innovation.
You probably don’t know if your bank files its taxes as an S corporation or a C corporation, but your wallet might. As local competition heats up, banks are strategically converting to organizational structures that lower their overall tax burdens — and benefit their customers.
As the marketplace for service-based employment increases, firms must carefully decide how to allocate control and employment status to those who deliver those services, according to associate professor Andrei Hagiu, in his latest research.