Cryptocurrencies like Bitcoin have exploded in value, but has that growth translated into actual use as a medium of exchange? Dr. Gerry Tsoukalas, Associate Professor of Information Systems at Questrom, explores how the travel industry is making use of cryptocurrency and how much further the technology has to go in terms of widespread adoption in this Insights@Questrom interview.
Financial automation, or robo-advising, is a quickly growing industry. Trends such as WallStreetBets, the subreddit that led the GameStop surge, have sparked interest in investing for young audiences. Apps such as Robinhood are growing rapidly and utilize robo-advising as their core services. Steven Kou, Questrom Professor in Management and Professor of Finance, breaks down robo-advising so investors can understand its
For decades, many businesses have experienced a race to incorporate the newest and best technologies in their organizations. Professor of Information Systems and David J. McGrath Jr. Professor in Management Venkat Venkatraman sits down with Insights@Questrom to answer our questions on what businesses need to know about the digital transformation in the 2020’s and beyond.
Tesary Lin, Assistant Professor, Marketing, explores recent changes in privacy protection, such as Apple’s new iOS 14, and their effects on advertisers. She explains why it will be harder for Apple and Google to track users and how advertisers can protect people’s privacy while effectively targeting them.
Nitin Joglekar, Associate Professor, Operations and Technology Management, is currently serving as an expert on advanced manufacturing and supply chains, within the Global Futures Council, at the World Economic Forum. This piece is based on his observations from the recently concluded Davos Conference that was aimed at shaping the principles, policies and partnerships needed towards Post-COVID-19 Recovery.
MIT Sloan Distinguished Professor of Management Science Catherine Tucker takes viewers through her recent research looking at the ways algorithms appear to reinforce existing inequalities. She uncovers some surprising underlying reasons, including cost-minimizing, machine learning, and relying on economic history to categorize consumers.
Companies are rapidly deploying artificial intelligence to lessen the burden on service employees and create a more streamlined process. Michelle Shell, Visiting Assistant Professor, Operations & Technology Management, shares how they can successfully integrate AI without losing the trust and satisfaction of their customers.
Steve Tadelis, Sarin Chair in Leadership and Strategy at the University of California, Berkley, Haas School of Business, walks viewers through different ways of increasing consumer confidence in online marketplaces. Each takes an engineering approach to economics: creating testable hypotheses and then using data to actually test them.
While open collaboration platforms like Wikipedia have dramatically increased the world’s access to educational information, enormous gaps remain that may actually drive economic inequities. New research by Questrom's Dylan Walker and PhD student Kai Zhu uncovers a solution.
AI continues to enhance the consumer shopping experience. Chiara Longoni, Assistant Professor of Marketing, recently discussed her article published in the Journal of Marketing — based on data from over 3,000 people who took part in 10 experiments: When consumers are seeking functional or practical products, they tend to trust AI's recommendations more than a human's. But the opposite is true when