Microsoft recently published the 2024 Work Trend Index Report featuring Constance Hadley, Research Associate Professor in Management and Organizations, discussing the use of AI at work.
The use of generative AI has nearly doubled in the last six months, with most leaders agreeing that AI is essential. AI has begun to affect the job market by transforming, and even adding various job roles. AI skills are in high demand, with many leaders claiming they wouldn’t hire someone without them.
“Over the past few decades, companies have been renegotiating the psychological contract—the why of work—with their employees, influenced by new generations, labor trends, and the pandemic. Now companies must renegotiate the ‘operational contract’—the how of work—with their employees as AI puts more power into the hands of workers in terms of the way the job gets done,” Hadley adds.