Our Insights

Sustainable supply chains help ensure that products are produced and distributed in a way that is environmentally and socially responsible, while also maintaining a consistent and reliable supply of goods....

May 22, 2023 Forbes recently published an article featuring Patricia Cortes, Associate Professor of Markets, Public Policy, and Law, discussing the recent statistics released by the Department of Labor showing...

May 17, 2023 Fortune recently published an article featuring Mark Williams, Master Lecturer of Finance, discussing the financial impact of failing to raise the debt ceiling and how CFOs can...

May 16, 2023 Big Think recently published an article featuring Shulamit Kahn, Associate Professor of Markets, Public Policy, and Law discussing her research analyzing gender bias in academic science.

Supply chain management has one main objective: To offer the best value to the consumers. What we mean by “value” is the quality of products, fast and on time delivery,...

May 13, 2023 The Wall Street Journal recently published an article featuring Leroy Gonsalves, Assistant Professor of Management & Organizations, discussing the disadvantages of hot-desking.

May 12, 2023 The Boston Business Journal recently published an article featuring Constance Hadley, Lecturer of Management & Organizations, discussing the feelings of loneliness and disconnectedness as a result of...

May 4, 2023 Forbes recently published an article featuring Patricia Cortes, Associate Professor in Markets, Public Policy, and Law, discussing her research revealing that reducing inflation is possible by increasing...

ChatGPT is different. As an engineering student, I was the first person in my class to have an HP-35 advanced calculator, giving me an advantage over my fellow slide-rule based...

April 18, 2023 WGBH recently interviewed Jay Zagorsky, Associate Professor of Markets, Public Policy, and Law discussing the first month of online sports gambling in the Commonwealth. Massachusetts is releasing...

Jay Zagorsky, Clinical Associate Professor of Markets, Public Policy, and Law and H. Sami Karaca, Clinical Assistant Professor, discuss the recent modifications to the Starbucks reward program.

What are the benefits and limitations of Amazon's RxPass to Prime members? With Amazon’s new RxPass, Prime members can pay $5 a month to access a number of generic medications....

Inflation is falling, but prices continue to hit consumers in the pocket. Mark Williams, Master Lecturer of Finance, discusses why and when we might see an end.

February 6, 2023 Poets & Quants recently published an article featuring Greg Stroller, Senior Lecturer, discussing his successes in coaching case competitions. Stroller is known to be one of the...

One of the most promising applications of Artificial Intelligence (AI) is that of generative AI: AI algorithms capable of producing textual, visual, and auditory content with little to no human...

The Conversation recently published an article written by Jay Zagorsky, Senior Lecturer, discussing the dangers behind buy now, pay later schemes.

OpenAi’s ChatGPT is the most advanced chatbot that can take an inquiry and produce a very readable and impressive summary of facts, deductions and conclusions that are passable in many...

Larry Fink (BlackRock), Marc Benioff (Salesforce), and others claim that good stakeholder policy can be good for shareholder returns.  They point to changing shareholder sentiment, ESG requirements by the SEC,...

In this episode of the Insights@Questrom Podcast we explore the collapse of the cryptocurrency exchange giant, FTX. Fernando Zapatero, Richard D. Cohen Professor in Management and Professor of Finance, provides...

Questrom School of Business welcomed CNBC’s Senior Media & Tech Correspondent Julia Boorstin to the stage at the Rafik B. Hariri Building to discuss the recent publication of her book,...

December 1, 2022 - Inside Higher Ed recently published an article featuring Charlotte Wang, Learning Facilitator, discussing BU Questrom’s online MBA program.

The Conversation recently published an article coauthored by Clinical Associate Professors of Markets, Public Policy, and Law Jay Zagorsky and Professor of Business Analytics H. Sami Karaca discussing the effects...

Special Series Partners in Business Ethics Symposium Insights Part 1: The Changing Role of Business in Society How do we value and measure trust? Boston University Questrom School of Business...

The Conversation recently published an article written by Jay Zagorsky, Clinical Associate Professor, discussing the logistics behind the largest Powerball jackpot in history and the woes that can come with...

Harvard Business Review recently published an article by Tal Gross, Associate Professor, discussing ways insurers can benefit from copayments and reduce their downside.

On Tuesday, November 8, Massachusetts voters will head to the polls to decide on the future of the Commonwealth. In addition to selecting a new Governor and other leadership posts,...

The applications of blockchain technology beyond cryptocurrency are compellingly illustrated in TRUST, a graphic novel written and illustrated by Anne Connelly, Adjunct Lecturer at Questrom School of Business, and Chief...

Last week, Questrom School of Business welcomed CEO, thought leader, and social entrepreneur James Rhee to the stage at the Rafik B. Hariri Building to discuss his remarkable career in...

Labor Day is a U.S. national holiday held the first Monday every September. Unlike most U.S. holidays, it is a strange celebration without rituals, except for shopping and barbecuing. Jay...

Radio Health Journal recently published a segment featuring Rena Conti, Associate Professor of Markets, Public Policy, and Law, discussing her recent research focused on generic drug production.

As summer draws to a close, it is time for many to think about back-to-school shopping, such as notebooks, backpacks and new clothes. But will inflation have an impact on...

During the pandemic, food delivery services kept many restaurants in business. But, as life returns to normal, are the revenue share agreements worth it? Pnina Feldman sits down for a...

MIT SMR Strategy Forum recently published insight featuring Timothy Simcoe, Professor of Strategy and Innovation, discussing the value and future of the traditional MBA degree.

If you’re looking forward to shooting off bottle rockets and Roman candles this Fourth of July, There's good news and bad news. Jay Zagorsky, Senior Lecturer, explains.

Lucia Ryll, fourth year medical student and Health Sector MBA candidate from Boston University, recently penned an op-ed for Medpage Today that speaks to the potential benefits and pitfalls of...

INSEAD Knowledge recently published insight coauthored by Constance Noonan Hadley, Lecturer of Management and Organizations, on the rise of hybridity in the workforce and how it has altered the use...

May 23, 2022 ScienceDaily recently published an article co-authored by Pnina Feldman, Associate Professor of Operations and Technology Management, on her recent research analyzing how to structure the relationships between...

GreenBiz recently posted insight coauthored by Andrew King, Professor in Management, Strategy, and Innovation, discussing recent controversial comments on ESG (Environmental, Social, Governance) investing by HSBC executive Stuart Kirk.

April 20, 2022 Harvard Business Review Analytic Service recently published a white paper on truth, trust, and tech, sponsored by the Boston University Questrom School of Business. The report provides...

Medpage Today recently published an article co-authored by Rena Conti, Associate Professor of Markets, Public Policy, and Law, discussing how a proposed insulin cost cap will affect different individuals.   

Medium recently published insight from Constance Hadley, Lecturer of Management & Organizations, on her analysis of the ‘Great Rethinking’ and what is influencing employees to actively seek new jobs.

We often hear that “necessity is the mother of invention”, so it is no surprise that the Covid-19 pandemic – which upended, well, just about everything – set off a...

An unassuming duct tape-and-cardboard construction known as a Corsi-Rosenthal box – is playing an important part in the fight against COVID-19. The story of how it came to be also...

MIT's SMR Strategy Forum recently featured Timothy Simcoe, Professor of Strategy and Innovation, as a strategy expert to address the thesis that the field of strategy management has overlooked the...

Health Affairs Forefront recently published insight from their short series, “Prescription Drugs: Promoting Affordability and Innovation,” a conference hosted by Rena Conti, Associate Professor of Markets, Public Policy, and Law.

February 13, 2022 World Economic Forum recently published insight featuring Patricia Cortes, Associate Professor in Markets, Public Policy, and Law, discussing her research on the gender pay gap found in...

BU Today’s podcast ‘Question of the Week’ recently interviewed Rena Conti, Associate Professor of Markets, Public Policy, & Law, on her surprising findings related to insurance claims and reimbursement data....

How has the COVID-19 pandemic shaped our ability to utilize Artificial Intelligence, and how have we adapted AI to respond to the pandemic in turn? In this Insights@Questrom blog post,...

The Great Resignation: Historical data and a deeper analysis show it’s not as great as screaming headlines suggest

What are the advantages- and the pitfalls- of crowdsourcing predictions? In this Insights@Questrom analysis, Questrom Professor in Management and Professor, Finance Steven Kou breaks down the phenomenon of the “wisdom...

Nature Human Behavior recently published a study co-researched by Chiara Longoni, Assistant Professor of Marketing, and Carey Morewedge, Professor of Marketing on their findings examining peoples’ understanding of medical AI...

Facebook’s recent announcement that it will adopt the brand name Meta signifies a new effort by the technology industry to race towards the next stage of the internet- what many...

The Master of Science in Mathematical Finance & Financial Technology (MSMFT) program at Boston University Questrom School of Business marked a progressive return to normalcy by holding its first in-person...

MIT Sloan recently published research by Carey Morewedge, Professor in Marketing, about what businesses need to understand about the evolution of consumerism. The article discusses the rise of digitization and...

Paul "Hutch" Hutchinson, Senior Lecturer in Management & Organizations, recently spoke with BU Today about how work is changing in the new hybrid workplace. "When we’re all in the same...

The impact of extreme weather events on infrastructure has grown increasingly relevant in recent years, driven by a surge in meteorological anomalies due to climate change. In this Insights@Questrom Q&A,...

In regulating tobacco products, how should the FDA balance the goals of preventing youth consumption versus helping adult smokers quit? This question is explored for Insights@Questrom by Bobbi Clarke, Questrom...

What does the recent tightening of regulations on Chinese technology firms signal about their role in the Chinese economy, the future direction of the Chinese Communist Party, and the tech...

Futurity recently published insight co-authored by Rena Conti, Associate Professor in the Department of Markets, Public Policy and Law, on the topic of her recent research study on the costs...

FactCheck recently published insight from Rena Conti, Associate Professor in the Department of Markets, Public Policy and Law, on the topic of TV ads portraying false information regarding Medicare drug...

Cryptocurrencies like Bitcoin have exploded in value, but has that growth translated into actual use as a medium of exchange? Dr. Gerry Tsoukalas, Associate Professor of Information Systems at Questrom,...

The Leonard P. Zakim Bunker Hill Bridge was part of Boston’s Big Dig, which was infamous for its cost overruns. AP Photo/Steven Senne Jetson Leder-Luis, Boston University The U.S. government...

Diagnostic care health applications, enabled by artificial intelligence (AI), have become more widely available directly to consumers, including on mobile devices. However, consumers have been slow to adopt the use...

Harvard Business Review recently published insight co-authored by Marshall Van Alstyne, Questrom Professor of Management and Professor of Information Systems, on the need to update Section 230 of the 1996...

Workplace rules and habits have been scrambled by the COVID-19 pandemic and associated remote work revolution- but have employment laws and regulations kept up? Kabrina Chang, JD, Clinical Associate Professor...

Team learning has become more important than ever as remote work technologies enable easier collaboration across great distances. In this Insights Q&A, three Questrom professors specializing in Management and Organizations-...

Information Technology & Innovation Foundation recently published insight co-authored by Peter Fox-Penner, Professor of Practice. Peter’s study focuses on the goal of rebuilding the nation’s manufacturing sector and the uncertainty...

In this Insights Q&A, a team of Questrom researchers- Assistant Professor, Marketing Chiara Longoni, Associate Professor, Marketing Remi Trudel, and PhD Marketing Student Anna Tari Sanchez- explore role of “green”...

In this Insights Q&A, Dean’s Research Scholar and Associate Professor, Marketing Monic Sun tackles the increasing influence of social media and other technologies on branding. How companies are adapting their...

Management Science recently published a study co-authored by Laurina Zhang, Assistant Professor in Strategy & Innovation, examining the effect of the #MeToo movement on the likelihood of Hollywood producers working...

Harvard Business Review recently published insight co-authored by Laurina Zhang, Assistant Professor in Strategy & Innovation, on her research examining gender equity in Hollywood in terms of employment opportunities and...

In a working paper recently published by the National Bureau of Economic Research (NBER), Patricia Cortés, Associate Professor in Markets, Public Policy, & Law, and her co-authors discuss gender differences...

Moshe Cohen provides insight on the importance of assessment when negotiating a job offer. He offers advice and guidance on the different factors that need to be evaluated, especially during...

Harvard Business Review recently published an article coauthored by Caroline Flammer, Dean’s Research Scholar and Associate Professor of Strategy and Innovation. Caroline and her coauthors at Harvard Business School explored...

American Sociological Review recently published an article authored by Michel Anteby, Dean’s Research Scholar and Professor, Management & Organizations and Audrey Holm, Lecturer, Management & Organizations. Michel and Audrey highlighted...

For 20 years progressive thinkers have argued that a more sustainable form of capitalism would arise if companies regularly measured and reported on their environmental, social, and governance (ESG) performance....

Large digital multisided platforms (MSPs) such as Amazon, Alibaba, and Apple’s App Store have made it significantly easier for sellers to reach new consumers. However, as thousands of companies, large and small,...

What impact will telemedicine and digital technology have on the U.S. healthcare system? Will telemedicine continue to be popular after COVID? What types of medicine are feasible virtually? Abraham (Avi)...

A recent survey conducted over social media by Abraham (Avi) Seidmann, Everett W. Lord Distinguished Faculty Scholar and Professor of Information Systems at Boston University Questrom School of Business, looked...

Financial automation, or robo-advising, is a quickly growing industry. Trends such as WallStreetBets, the subreddit that led the GameStop surge, have sparked interest in investing for young audiences. Apps such...

For decades, many businesses have experienced a race to incorporate the newest and best technologies in their organizations. Professor of Information Systems and David J. McGrath Jr. Professor in Management...

Tesary Lin, Assistant Professor, Marketing, explores recent changes in privacy protection, such as Apple’s new iOS 14, and their effects on advertisers. She explains why it will be harder for...

New research from Pnina Feldman, Associate Professor, Operations & Technology Management, explores whether congestion pricing can offer a solution to urban parking problems and traffic.

President Biden recently passed a $1.9 trillion stimulus package for COVID relief. Michael Salinger, Jacqueline and Arthur Bahr Professor and Department Chair, Markets, Public Policy & Law, explains what makes...

Many hospitals are struggling during COVID as they've had to shut down other wings to keep COVID patients safe. Do you forecast any hospitals merging to stay afloat? Any other...

How should students navigate the job market and negotiating their salaries? Moshe Cohen, senior lecturer of Management & Organizations and author of Collywobbles, How to Negotiate When Negotiating Makes You...

According to a recent BankRate survey, most Americans could not cover a $1,000 financial emergency. Senior Lecturer of Finance Aaron Stevens sits down with Insights@Questrom to answer our questions on...

The past year has brought a lot of trauma. How should organizations respond as it pertains to their employees? Should companies provide resources or allow time off? Bill Kahn, professor...

A new survey of more than 6,500 U.S. blood cancer patients and survivors reveals only half are likely to get a COVID vaccine while one in three is unsure. The...

What types of new organizations, products, or services will arise due to COVID that haven't yet been discussed widely? How has COVID pushed forward innovation of new companies and consumer...

Nitin Joglekar, Associate Professor, Operations and Technology Management, is currently serving as an expert on advanced manufacturing and supply chains, within the Global Futures Council, at the World Economic Forum....

The power outages in Texas due to a winter storm are causing people to point to the fragility of energy systems powered by fossil fuels compared to sustainable energy. This...

The pandemic and subsequent economic downturn have forced companies to readjust their business models and pivot quickly to adapt to new needs and constraints. Professor of Strategy & Innovation Siobhan...

Professor of Marketing Carey Morewedge, with coauthors Haewon Yoon (Indiana University Kelley School of Business) and Irene Scopelliti (Business School of City, University of London), recently completed a study on...

As pharmaceutical companies and politicians scramble to disseminate the COVID-19 vaccine, one thing has become clear – accessibility is not equal. Insights@Questrom spoke with Professor Joseph Restuccia to learn what...

Human brands such as Calvin Klein and David Beckham are at once hugely powerful as well as highly risky. In this article Susan Fournier, Dean at Boston University Questrom School...

In this Insights@Questrom Q&A, Barbara Bickart, Senior Associate Dean of Graduate Programs and Associate Professor of Marketing, explains how influencers shape information and ideas on social media. Her insights reveal...

The nation’s leading experts in biopharmaceutical innovation and pricing reform recently convened for a virtual discussion exploring the relationship between innovation and product pricing. Hosted by Questrom's Rena Conti, the...

What impact has the pandemic had on the current US health insurance system? What bottlenecks/constraints have there been to care, and are there ways to relieve them? How could this...

Pfizer and Moderna are working rapidly to roll out the COVID-19 vaccine. Insights@Questrom spoke with Marcus Bellamy, Assistant Professor, Operations & Technology Management, to learn how their supply chains are...

Lecturer of Management Constance Hadley recently had a piece published in MIT Sloan Management Review on team member loneliness. Specifically, her piece looks at trends in team collaboration and social...

Massachusetts' minimum wage has been raised from $12.75 to $13.50 per hour. While businesses have been preparing for this increase for a while, it might be hard to meet for...

Experts predict that under a new Biden administration, mortgage rates will remain low, homebuying may become more challenging with the first-time homebuyer credit, and refinancing could be a bargain. Master...

Investors will soon be able to trade water as other commodities over fears of a future scarcity of the resource. What is futures trading, and how does it differ from...

Key 2021 trends and takeaways from interviews with 31 Boston venture capitalists, industry professionals, and experts.

A new study suggests that up to a third of "excess deaths" in 2020 may not be attributable directly to COVID, but to healthcare disruptions resulting from the resources needed...

The pandemic has increased dependence on online shopping and the way consumers interact with companies. How has the digital purchase journey changed for retailers? Are certain sectors affected more than...

What are key conflict management strategies that managers should know? Why is it important to manage conflicts in your organizations efficiently? Have these strategies changed at all with remote teams...

As the U.S. enters the second wave of the coronavirus pandemic and some states such as California lockdown, small businesses such as restaurants and bars filed lawsuits challenging the state’s...

Associate Professor of Management & Organizations Michael Anteby researches the role that ghostwriters play in creating "authentic" content for the people for whom they work. “We live in a society...

Companies are rapidly deploying artificial intelligence to lessen the burden on service employees and create a more streamlined process. Michelle Shell, Visiting Assistant Professor, Operations & Technology Management, shares how...

The stock market is now intertwined with COVID – when cases spike, the market drops, and vice versa. Insights@Questrom spoke to Andrea Vedolin, Dean’s Research Scholar and Associate Professor of...

Professor Nitin Joglekar recently published an article in MIT Sloan Management Review on adapting supply chains to react to times of increased need. The pandemic has shown the need to...

Questrom’s Andy King recently published an article in the Stanford Social Innovation Review on the “win-win” strategies businesses utilize. It explores the ways in which companies are attempting to address...

Research by Chiara Longoni, Assistant Professor of Marketing, explores what is known as the “word-of-machine effect,” where customers view AI as more competent than humans when giving advice.

Restrictions on student and work visas are directing international applicants to universities in other countries. Shulamit Kahn and Megan MacGarvie, associate professors in Markets, Public Policy & Law, discuss the...

Initial results for the Pfizer vaccine suggest that the vaccine is 95% effective. Eric Jacquier, clinical professor of finance, explains how this relatively small test sample can be used to...

COVID-19 infection rates and hospitalization rates are reaching new daily records, and deaths now have exceeded 240,000. The present surge in cases is the product of misguided state actions. Here...

The recent #MeToo and Black Lives Matter movements have sparked increasing discussion around gender and racial diversity in the workplace. At the same time, organizations must not discriminate against other...

The tax policies proposed by President-elect Joe Biden has implications for your paycheck, investments, and retirement savings. Insights@Questrom spoke to Pete Lisowsky, tax expert and associate professor of accounting at...

BU Questrom marketing expert explores how the ability to track our online activity impacts the digital economy.

In this Q&A, Questrom Magazine talks with Jonathan Woodson and Anita Tucker about improving healthcare coverage, fixing supply issues, and tracking future outbreaks.

Investments and savings expert Zvi Bodie on how the coronavirus crisis exposed long-standing faults in our retirement system—and how to fix them.

Data from managers across the world about how they are coping with COVID-19 found a lack of clarity, fading connections, low motivation, and overwhelming workloads threaten to destroy teams if...

While open collaboration platforms like Wikipedia have dramatically increased the world’s access to educational information, enormous gaps remain that may actually drive economic inequities. New research by Questrom's Dylan Walker...

Questrom's Gregory Stoller on repairing relations between China and the United States and how international trade might change after COVID.

When it comes to the best pitches and persuading an audience, there are some common threads, says Gregory Stoller, senior lecturer of strategy and innovation at Boston University Questrom School...

AI continues to enhance the consumer shopping experience. Chiara Longoni, Assistant Professor of Marketing, recently discussed her article published in the Journal of Marketing — based on data from over 3,000...

In a new op-ed published by CNN Business, Questrom’s Jay Zagorsky warns that despite a COVID-19 induced coin shortage,  a cashless economy would have unintended consequences.

Charles Tharp, a professor of the practice and former head of HR at Bristol Myers Squibb, on starting, maintaining, or resurrecting your career during turbulent times.

What’s your tactic for enduring boring meetings? Whether you write your shopping list, play buzzword bingo, or just zone out, the outcome is usually the same: even less time to...

While we might not know when we’re going back to the workplace, it’s imperative to plan—and Professor Fred Foulkes posits that consistency in return initiatives is crucial.

Questrom’s Catherine Fazio presents new research that shows new business formation is beginning to decline in a dramatic and worrisome fashion due to the COVID-19 pandemic. Featured in Forbes, new research...

In a new piece in Psychology Today, organizational psychologist and Questrom Professor Bill Kahn dives into what that stress means, how to enable health care workers to remain as resilient...

In a recent article published on the Harvard Business Review website, Dean Emeritus Ken Freeman reflects on how best to handle laying off employees during the COVID-19 pandemic.

Questrom Professor’s op-ed illuminates weak points in the Small Business Administration Paycheck Protection Program (PPP).

New research from BU Questrom's Rena Conti delves into the Affordable Care Act's effect on prescription drugs and what might come next.

Smokers’ cravings for cigarettes are strong on their own, but work by Questrom and Harvard researchers suggests one emotion can trigger an even more acute desire to light up.

New research found that consumers’ actions indicate that they don’t value online privacy nearly as much as they say, that individual tracking data is likely worth significantly less than most...

New research from Andrei Hagiu challenges the assumption that it’s possible to use customer data to gain an unbeatable competitive edge.

How to get consumers to buy now, not later — and love it

New research by Questrom’s Sanaz Mobasseri suggests that spikes in violent crime in an employer’s neighborhood can lead to still bleaker odds for black applicants.

Even though medical AI can perform with expert-level accuracy and deliver cost-effective care at scale, why do patients overwhelmingly prefer to be seen and diagnosed by humans?

First-of-its-kind study shows that cuts in federal funding for science might hinder the economy by halting innovation.

You probably don’t know if your bank files its taxes as an S corporation or a C corporation, but your wallet might. As local competition heats up, banks are strategically...

As the marketplace for service-based employment increases, firms must carefully decide how to allocate control and employment status to those who deliver those services, according to associate professor Andrei Hagiu,...