Forbes published an article featuring Moshe Cohen, Senior Lecturer of Management & Organizations, on how President Joe Biden can unite the country when he assumes office. Moshe specializes in negotiation and conflict resolution and provided insight on best practices for conflict management and how to apply those practices on a national scale.
“[Biden] needs to respond to and incorporate [people’s] concerns. In a polarized society, people have developed narratives about others, and have stopped communicating. “Nothing breaks down those narratives like human contact and deep listening. Listening and understanding don’t imply agreement—people will still be deeply divided in their beliefs and desires. [Biden] can be true to his values in setting his policies, while also moving the country toward a culture of listening, empathy, and dialog,”