Harvard Business Review: It’s Time to Update Section 230

Harvard Business Review recently published insight co-authored by Marshall Van Alstyne, Questrom Professor of Management and Professor of Information Systems, on the need to update Section 230 of the 1996 Communications Decency Act. The article unpacks Section 230 and the growing consensus to rewrite its protections, while also explaining the reasons for opposing views.

“A duty of care standard will only hold accountable those who fail to meet the duty. By contrast, broader regulatory intervention could limit the discretion of, and impose costs on, all businesses, whether they act responsibly or not.”

Marshall Van Alstyne
Questrom Professor of Management
Professor of Information Systems

The article suggests the revision of Section 230 of the 1996 Communications Decency Act, is no longer a question of if, but when.