Wednesday, September 18, 2024

Insights@Questrom

Our Insights
CEOs Fired for Office Affairs Are Rarer Than You Think

International postdocs in the U.S. are short-changed—in more ways than one

State pursues new outreach, supports for electric vehicle adoption amid persistent barriers

How the ‘Underconsumption Core’ Trend is Redefining Spending and Social Media

Is that cereal box getting smaller? Welcome to the bewildering world of shrinkflation.

What Digital Health Startups Can Tell Us About Teaching Students to be Effective Entrepreneurs

Have we forgotten the true meaning of Labor Day?

How to Manage Bipolar Disorder in the Workplace
Videos & Podcast
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- Podcast
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Life After Cookies: Who Uses Google’s Privacy Sandbox? – Garrett Johnson

Real Estate Ripples from a Landmark Settlement

The Hidden Wisdom of Cultural Pushback

Fusion Strategy: Navigating the Industrial Evolution

SCOTUS: Exploring the Future of Content Moderation, Internet Law, and Free Speech

Unleashing the Power of Discovery in Leadership and Organizational Change

Transforming Employee Development with Generative AI

Bridging the Classroom to the Real World

Better Health Economics: An Introduction for Everyone
Insights Events
In the Media
CEOs Fired for Office Affairs Are Rarer Than You Think

International postdocs in the U.S. are short-changed—in more ways than one

State pursues new outreach, supports for electric vehicle adoption amid persistent barriers

Is that cereal box getting smaller? Welcome to the bewildering world of shrinkflation.

How to Manage Bipolar Disorder in the Workplace

What’s underconsumption core? The new money trend taking over TikTok

Could sports betting hurt the financial health of people in Massachusetts?

Can a City Known for Its Freeways and Gridlock Deliver a Car-Free Olympics? Los Angeles Thinks So

Budding scientists inherit career success—or the lack of it—from their mentors
Trending Tags
Publications
17 Team-Building Activities for In-Person, Remote, and Hybrid Teams

3 Ways to Support Employees with Bipolar Disorder

Will That Marketplace Succeed?

Research: Why Companies Should Disclose Their Lack of Progress on DEI

Tech at Work: How the End of Cookies Will Transform Digital Marketing

How Automakers Can Address Resistance to Self-Driving Cars

Why You Should Offer a Take-Back Program for Your Old Products

What Does Banning Short-Term Rentals Really Accomplish?

Heavy Machinery Meets AI
Trending Tags
Questrom Book Club

Insights@Questrom

Insights@Questrom

Home Tag Michelle Shell

Tag: Michelle Shell

Vanishing Phone Customer Support is Driving Us All Insane

Vanishing Phone Customer Support is Driving Us All Insane

byAvi Seidmannand1 others

March 13, 2023 The Washington Post recently published an article discussing the decline of phone customer support, and the impacts ...

[Vox] Peloton’s Big Whoops

When You Can’t Speak to the Manager – Or Anyone

byMichelle Shell

January 26, 2023

January 26, 2023 Vox recently published an article where visiting Assistant Professor of Operations and Technology Management, Michelle Shell, discussed ...

Who Does AI Help: Customers or Companies?

Who Does AI Help: Customers or Companies?

byMichelle Shell

December 7, 2020

Companies are rapidly deploying artificial intelligence to lessen the burden on service employees and create a more streamlined process. Michelle ...

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