• About Us
  • Get Insights to Your Inbox
Monday, June 8, 2026
Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Search in posts
Search in Author
Search Events
Filter by Categories
Action Learning
Artificial Intelligence in Business
Book Club
Books
BU Today
Business Challenges
Business Education
Business Functions
Business Policy & Markets
Corporate Strategy
Digital Business
Digital Business Institute
Diversity, Equity & Inclusion
Entrepreneurship & Innovation
Events
Expert Take
Feature
Finance & Accounting
Future of Business Education
Future of Work
Global Media
Harvard Business Review
Health, Biopharma, & Health-Tech
Human Resources Policy Institute
Innovation
Insights Live
Institute for Sustainable Energy
Journals
Language of Business
Leadership & Management
Local Media
Marketing
Media Mention
Multimedia
National Media
Newsletter Spotlight
Op-Ed
Operations
Opinion
Our Insights
Partners in Business Ethics
Podcast
Publications
Research Institutes
Risk
ScienceDirect
Silicon Valley Bank
Sloan Management Review
Social Impact
Special Series
Susilo Institute for Ethics in the Global Economy
Technology
The Brink
Thinkers50@BUQuestrom: Passion & Purpose
Videos
Insights@Questrom
  • Our Insights
    • All
    • Business Challenges
    • Business Education
    • Business Functions
    Best Personal Loans for a 600 Credit Score

    Best Business Credit Cards for New Businesses

    Rethinking Family Business: Three Big Ideas from Questrom  

    Rethinking Family Business: Three Big Ideas from Questrom  

    The automation arms race will have huge consequences for workers 

    The automation arms race will have huge consequences for workers 

    3 Ways Boston University’s Online MBA Is A Disruptor In Business Education

    The Real Costs Of AI Deployment Without Human Oversight 

    Spending Smarter, Not More: New MLB Study Reframes Winning in Baseball  

    Spending Smarter, Not More: New MLB Study Reframes Winning in Baseball  

    How Retailers Can Capitalize on the “Refund Effect”

    Gen AI Could Fix Performance Reviews—or Make Them Even Worse 

    How Retailers Can Capitalize on the “Refund Effect”

    What Global Companies Lose When Decision-Making Revolves Around Headquarters 

    Why Brands Should Go to Prom 

    Why Brands Should Go to Prom 

  • Videos & Podcast
    • All
    • Podcast
    • Videos
    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    How Leaders Turn Purpose Into Daily Behaviors

    Beyond Clicks and Sales: How Advertising Shapes Company Value in the Eyes of Investors

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    Tariffs and Their Economic Impact

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    Navigating Internet Privacy: Unpacking Cookies, Dark Patterns, and Future Data Protection Challenges (2)

    Beyond Prototypes: Rethinking Innovation in Complex Ecosystems with Prof. Douglas Hannah

    Beyond Prototypes: Rethinking Innovation in Complex Ecosystems with Prof. Douglas Hannah

    Is Business Broken? Season 2 out now! 

    Is Business Broken? Season 2 out now! 

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    Redefining Retirement: Navigating Emotional and Social Transitions with Insightful Strategies

    Life After Cookies: Who Uses Google’s Privacy Sandbox? – Garrett Johnson

    Life After Cookies: Who Uses Google’s Privacy Sandbox? – Garrett Johnson

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    Real Estate Ripples from a Landmark Settlement

  • Insights Events
    • Events
    • Insights Live
    • Questrom Institute Events
  • In the Media
    • All
    • BU Today
    • Global Media
    • Local Media
    • National Media
    • Op-Ed
    • The Brink
    Best Personal Loans for a 600 Credit Score

    Best Business Credit Cards for New Businesses

    The automation arms race will have huge consequences for workers 

    The automation arms race will have huge consequences for workers 

    3 Ways Boston University’s Online MBA Is A Disruptor In Business Education

    The Real Costs Of AI Deployment Without Human Oversight 

    How Retailers Can Capitalize on the “Refund Effect”

    Gen AI Could Fix Performance Reviews—or Make Them Even Worse 

    How Retailers Can Capitalize on the “Refund Effect”

    What Global Companies Lose When Decision-Making Revolves Around Headquarters 

    Why Brands Should Go to Prom 

    Why Brands Should Go to Prom 

    How Retailers Can Capitalize on the “Refund Effect”

    Research: Why You Shouldn’t Treat AI Agents Like Employees 

    As visa rules tighten, impacts to researchers and US science escalate 

    As visa rules tighten, impacts to researchers and US science escalate 

    Is prebiotic soda too good to be true? 

    Can Big Y break into eastern Massachusetts? 

  • Publications
    • All
    • Books
    • Harvard Business Review
    • Journals
    • Sloan Management Review
    How Retailers Can Capitalize on the “Refund Effect”

    Gen AI Could Fix Performance Reviews—or Make Them Even Worse 

    How Retailers Can Capitalize on the “Refund Effect”

    What Global Companies Lose When Decision-Making Revolves Around Headquarters 

    How Retailers Can Capitalize on the “Refund Effect”

    Research: Why You Shouldn’t Treat AI Agents Like Employees 

    How Retailers Can Capitalize on the “Refund Effect”

    Employees Are Relying on AI for Personal Support. That’s Risky. 

    How Retailers Can Capitalize on the “Refund Effect”

    Why Gen AI Feels So Threatening to Workers 

    How Retailers Can Capitalize on the “Refund Effect”

    Is Your Enterprise Data Strategy Ready for the Age of Intelligence? 

    How Retailers Can Capitalize on the “Refund Effect”

    Could the GPT Store Turn ChatGPT into a Platform Powerhouse? 

    How Retailers Can Capitalize on the “Refund Effect”

    How to Monetize Volunteer-Driven Platforms 

    How Retailers Can Capitalize on the “Refund Effect”

    Leading Global Teams Effectively 

  • Questrom Book Club
Insights@Questrom
  • Our Insights
    • All
    • Business Challenges
    • Business Education
    • Business Functions
    Best Personal Loans for a 600 Credit Score

    Best Business Credit Cards for New Businesses

    Rethinking Family Business: Three Big Ideas from Questrom  

    Rethinking Family Business: Three Big Ideas from Questrom  

    The automation arms race will have huge consequences for workers 

    The automation arms race will have huge consequences for workers 

    3 Ways Boston University’s Online MBA Is A Disruptor In Business Education

    The Real Costs Of AI Deployment Without Human Oversight 

    Spending Smarter, Not More: New MLB Study Reframes Winning in Baseball  

    Spending Smarter, Not More: New MLB Study Reframes Winning in Baseball  

    How Retailers Can Capitalize on the “Refund Effect”

    Gen AI Could Fix Performance Reviews—or Make Them Even Worse 

    How Retailers Can Capitalize on the “Refund Effect”

    What Global Companies Lose When Decision-Making Revolves Around Headquarters 

    Why Brands Should Go to Prom 

    Why Brands Should Go to Prom 

  • Videos & Podcast
    • All
    • Podcast
    • Videos
    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    How Leaders Turn Purpose Into Daily Behaviors

    Beyond Clicks and Sales: How Advertising Shapes Company Value in the Eyes of Investors

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    Tariffs and Their Economic Impact

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    Navigating Internet Privacy: Unpacking Cookies, Dark Patterns, and Future Data Protection Challenges (2)

    Beyond Prototypes: Rethinking Innovation in Complex Ecosystems with Prof. Douglas Hannah

    Beyond Prototypes: Rethinking Innovation in Complex Ecosystems with Prof. Douglas Hannah

    Is Business Broken? Season 2 out now! 

    Is Business Broken? Season 2 out now! 

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    Redefining Retirement: Navigating Emotional and Social Transitions with Insightful Strategies

    Life After Cookies: Who Uses Google’s Privacy Sandbox? – Garrett Johnson

    Life After Cookies: Who Uses Google’s Privacy Sandbox? – Garrett Johnson

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    Real Estate Ripples from a Landmark Settlement

  • Insights Events
    • Events
    • Insights Live
    • Questrom Institute Events
  • In the Media
    • All
    • BU Today
    • Global Media
    • Local Media
    • National Media
    • Op-Ed
    • The Brink
    Best Personal Loans for a 600 Credit Score

    Best Business Credit Cards for New Businesses

    The automation arms race will have huge consequences for workers 

    The automation arms race will have huge consequences for workers 

    3 Ways Boston University’s Online MBA Is A Disruptor In Business Education

    The Real Costs Of AI Deployment Without Human Oversight 

    How Retailers Can Capitalize on the “Refund Effect”

    Gen AI Could Fix Performance Reviews—or Make Them Even Worse 

    How Retailers Can Capitalize on the “Refund Effect”

    What Global Companies Lose When Decision-Making Revolves Around Headquarters 

    Why Brands Should Go to Prom 

    Why Brands Should Go to Prom 

    How Retailers Can Capitalize on the “Refund Effect”

    Research: Why You Shouldn’t Treat AI Agents Like Employees 

    As visa rules tighten, impacts to researchers and US science escalate 

    As visa rules tighten, impacts to researchers and US science escalate 

    Is prebiotic soda too good to be true? 

    Can Big Y break into eastern Massachusetts? 

  • Publications
    • All
    • Books
    • Harvard Business Review
    • Journals
    • Sloan Management Review
    How Retailers Can Capitalize on the “Refund Effect”

    Gen AI Could Fix Performance Reviews—or Make Them Even Worse 

    How Retailers Can Capitalize on the “Refund Effect”

    What Global Companies Lose When Decision-Making Revolves Around Headquarters 

    How Retailers Can Capitalize on the “Refund Effect”

    Research: Why You Shouldn’t Treat AI Agents Like Employees 

    How Retailers Can Capitalize on the “Refund Effect”

    Employees Are Relying on AI for Personal Support. That’s Risky. 

    How Retailers Can Capitalize on the “Refund Effect”

    Why Gen AI Feels So Threatening to Workers 

    How Retailers Can Capitalize on the “Refund Effect”

    Is Your Enterprise Data Strategy Ready for the Age of Intelligence? 

    How Retailers Can Capitalize on the “Refund Effect”

    Could the GPT Store Turn ChatGPT into a Platform Powerhouse? 

    How Retailers Can Capitalize on the “Refund Effect”

    How to Monetize Volunteer-Driven Platforms 

    How Retailers Can Capitalize on the “Refund Effect”

    Leading Global Teams Effectively 

  • Questrom Book Club
Insights@Questrom
Home Media Mention

[Forbes] Speaker Nancy Pelosi’s Leadership Lessons for Corporate Executives

Moshe CohenfeaturingMoshe Cohen
November 18, 2022 - Updated On December 9, 2022
in Media Mention, National Media
28
0
Forbes: What Company Executives Can Learn About Leadership from Bob Dole
Share on FacebookShare on TwitterShare on LinkedIn

November 18, 2022

Forbes recently published an article featuring Moshe Cohen, Senior Lecturer of Management and Organizations, discussing the monumental decision of Speaker Nancy Pelosi to step down from a leadership role within the House of Representatives and the lessons that can be learned from her 20 years as Speaker of the House.

Experts have noted Pelosi’s perseverance, poise, power, and persistence as leadership qualities throughout her career. Her ability to respond strategically demonstrates the importance of managing emotions in order to avoid making rash decisions, as Moshe pointed out.

“While we’ve had too many examples of reactive leadership, Nancy Pelosi has consistently played the long game and responded rationally and thoughtfully to the many challenges she’s encountered as a politician.”

Moshe Cohen, Senior Lecturer in Management & Organizations

To avoid making rash decisions, damaging relationships, and lurching their organizations from one guardrail to another, Moshe argues, leaders must manage their emotions as Pelosi has done.

Read the Full Article
Tags: ForbesLeadershipmedia mentionMoshe Cohen
Moshe Cohen

Moshe Cohen

Moshe Cohen is the author of Collywobbles, How to Negotiate When Negotiating Makes You Nervous. He has been teaching negotiation, leadership, conflict resolution and organizational behavior as founder of The Negotiating Table since 1995 and as a senior lecturer at Boston University’s Questrom School of Business, where he has taught since 2000. He has worked with thousands of students as well as companies and organizations all over the world. Moshe is a mediator who has worked to resolve hundreds of matters, and also coaches executives, managers, and individuals on negotiating more effectively. He has written numerous articles and cases, and has appeared in podcasts, videos, and interviews. Moshe studied Physics at Cornell University and has a Master’s in Electrical Engineering from McGill University, specializing in robotics. After working in robotics for over a dozen years, he completed his MBA from Boston University and fell in love with negotiation and mediation.

Related Insights

Best Personal Loans for a 600 Credit Score
Media Mention

Best Business Credit Cards for New Businesses

June 4, 2026
The automation arms race will have huge consequences for workers 
Business Functions

The automation arms race will have huge consequences for workers 

May 18, 2026
Why Brands Should Go to Prom 
Business Functions

Why Brands Should Go to Prom 

May 11, 2026 - Updated On May 18, 2026
As visa rules tighten, impacts to researchers and US science escalate 
Business Challenges

As visa rules tighten, impacts to researchers and US science escalate 

May 5, 2026 - Updated On May 18, 2026
Is prebiotic soda too good to be true? 
Business Challenges

Can Big Y break into eastern Massachusetts? 

April 17, 2026 - Updated On April 27, 2026
How AI Chat Search Could Disrupt Online Advertising
Business Challenges

Jet fuel shortages are becoming a serious problem for Europe 

April 16, 2026 - Updated On April 28, 2026

Upcoming Events

No event found!

Get Our Insights Newsletter

Get Insights straight to your inbox by signing up now.

    Popular Insights

    • AI and the Future of Family Business: Innovation, Governance, and Intergenerational Decision-Making 

      AI and the Future of Family Business: Innovation, Governance, and Intergenerational Decision-Making 

      14 shares
      Share 6 Tweet 4
    • Research: Why You Shouldn’t Treat AI Agents Like Employees 

      8 shares
      Share 3 Tweet 2
    • Brewing Efficiency and Satisfaction: Starbucks’ Siren Craft System

      44 shares
      Share 18 Tweet 11
    • How much profit do fireworks stands make?

      332 shares
      Share 133 Tweet 83
    • When Peanut Butter Replaces Carrots: Pay, Innovation, and the Future of Capitalism 

      12 shares
      Share 5 Tweet 3

    Boston University Questrom School of Business
    595 Commonwealth Avenue
    Boston, MA 02215

    Follow Us

    Newsletter

    © 2023 Trustees of Boston University

    • About Us
    • Digital Business Institute
    • Human Resource Policy Institute
    • Susilo Institute for Ethics in the Global Economy

    Welcome Back!

    Sign In with Linked In
    OR

    Login to your account below

    Forgotten Password?

    Retrieve your password

    Please enter your username or email address to reset your password.

    Log In

    Add New Playlist

    Generic selectors
    Exact matches only
    Search in title
    Search in content
    Post Type Selectors
    Search in posts
    Search in Author
    Search Events
    Filter by Categories
    Action Learning
    Artificial Intelligence in Business
    Book Club
    Books
    BU Today
    Business Challenges
    Business Education
    Business Functions
    Business Policy & Markets
    Corporate Strategy
    Digital Business
    Digital Business Institute
    Diversity, Equity & Inclusion
    Entrepreneurship & Innovation
    Events
    Expert Take
    Feature
    Finance & Accounting
    Future of Business Education
    Future of Work
    Global Media
    Harvard Business Review
    Health, Biopharma, & Health-Tech
    Human Resources Policy Institute
    Innovation
    Insights Live
    Institute for Sustainable Energy
    Journals
    Language of Business
    Leadership & Management
    Local Media
    Marketing
    Media Mention
    Multimedia
    National Media
    Newsletter Spotlight
    Op-Ed
    Operations
    Opinion
    Our Insights
    Partners in Business Ethics
    Podcast
    Publications
    Research Institutes
    Risk
    ScienceDirect
    Silicon Valley Bank
    Sloan Management Review
    Social Impact
    Special Series
    Susilo Institute for Ethics in the Global Economy
    Technology
    The Brink
    Thinkers50@BUQuestrom: Passion & Purpose
    Videos
    • Business Challenges
      • Business Policy & Markets
      • Digital Business
      • Diversity, Equity & Inclusion
      • Entrepreneurship & Innovation
      • Future of Work
      • Health, Biopharma, & Health-Tech
      • Risk
      • Social Impact
    • Business Functions
      • Corporate Strategy
      • Finance & Accounting
      • Innovation
      • Leadership & Management
      • Marketing
      • Operations
      • Technology
    • Publications
      • Journals
      • Harvard Business Review
      • Sloan Management Review
    • Insights Events
      • All Events
      • Insights Live
      • Questrom Institute Events
    • Videos & Podcast
      • Videos
      • Insights@Questrom Podcast
      • Podcast
    • Voices in the Media
    • Our Experts

    © 2023 Trustees of Boston University

    -
    00:00
    00:00

    Queue

    Update Required Flash plugin
    -
    00:00
    00:00