September 12, 2026
Inland Valley News recently published an article featuring Paul Carlile, Peter and Deborah Wexler Professor of Management and Information Systems, discussing how business leaders can move beyond using AI primarily for automation and productivity.
Carlile argues that organizations can create greater value by starting with the business problem rather than the technology, designing systems where humans and AI complement one another, and using AI to support a continuous cycle of improvement and innovation. He emphasizes that leaders should evaluate AI’s outputs, question its assumptions, and determine where human judgment remains essential.
“Technology will not make that choice. Leaders will and they remain accountable for the consequences,” Carlile says.
The article highlights how a shift in mindset can help organizations use AI not simply to automate existing work, but to improve decision-making, foster innovation, and create lasting business value.
