• About Us
  • Get Insights to Your Inbox
Sunday, September 14, 2025
Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Search in posts
Search in Author
Search Events
Filter by Categories
Action Learning
Artificial Intelligence in Business
Book Club
Books
BU Today
Business Challenges
Business Education
Business Functions
Business Policy & Markets
Corporate Strategy
Digital Business
Digital Business Institute
Diversity, Equity & Inclusion
Entrepreneurship & Innovation
Events
Expert Take
Feature
Finance & Accounting
Future of Business Education
Future of Work
Global Media
Harvard Business Review
Health, Biopharma, & Health-Tech
Human Resources Policy Institute
Innovation
Insights Live
Institute for Sustainable Energy
Journals
Language of Business
Leadership & Management
Local Media
Marketing
Media Mention
Multimedia
National Media
Newsletter Spotlight
Op-Ed
Operations
Opinion
Our Insights
Partners in Business Ethics
Podcast
Publications
Research Institutes
Risk
ScienceDirect
Silicon Valley Bank
Sloan Management Review
Social Impact
Special Series
Susilo Institute for Ethics in the Global Economy
Technology
The Brink
Thinkers50@BUQuestrom: Passion & Purpose
Videos
Insights@Questrom
  • Our Insights
    • All
    • Business Challenges
    • Business Education
    • Business Functions
    ​When Efficiency Derails Discovery: What Leaders Can Learn from the Past 

    ​When Efficiency Derails Discovery: What Leaders Can Learn from the Past 

    Might Boston Drivers Stall Tech? 

    Might Boston Drivers Stall Tech? 

    It’s Google’s world. Regulators are just living in it. 

    It’s Google’s world. Regulators are just living in it. 

    America Has a School Attendance Crisis

    Health Coverage Expanding For Americans From November 1 

    Infant mortality rises in states with restrictive abortion laws – new research

    Infant mortality rises in states with restrictive abortion laws – new research

    Shareholders Are People, Too

    From Coldplay kiss cam to Nestle, office romances are costing CEOs their jobs 

    Four Mantras from the Endowment: A Personal Journey

    Four Mantras from the Endowment: A Personal Journey

    Trump brings socialism to the USA  

    Trump brings socialism to the USA  

  • Videos & Podcast
    • All
    • Podcast
    • Videos

    Beyond Clicks and Sales: How Advertising Shapes Company Value in the Eyes of Investors

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    Tariffs and Their Economic Impact

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    Navigating Internet Privacy: Unpacking Cookies, Dark Patterns, and Future Data Protection Challenges (2)

    Beyond Prototypes: Rethinking Innovation in Complex Ecosystems with Prof. Douglas Hannah

    Beyond Prototypes: Rethinking Innovation in Complex Ecosystems with Prof. Douglas Hannah

    Is Business Broken? Season 2 out now! 

    Is Business Broken? Season 2 out now! 

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    Redefining Retirement: Navigating Emotional and Social Transitions with Insightful Strategies

    Life After Cookies: Who Uses Google’s Privacy Sandbox? – Garrett Johnson

    Life After Cookies: Who Uses Google’s Privacy Sandbox? – Garrett Johnson

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    Real Estate Ripples from a Landmark Settlement

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    The Hidden Wisdom of Cultural Pushback

  • Insights Events
    • Events
    • Insights Live
    • Questrom Institute Events
  • In the Media
    • All
    • BU Today
    • Global Media
    • Local Media
    • National Media
    • Op-Ed
    • The Brink
    It’s Google’s world. Regulators are just living in it. 

    It’s Google’s world. Regulators are just living in it. 

    America Has a School Attendance Crisis

    Health Coverage Expanding For Americans From November 1 

    Infant mortality rises in states with restrictive abortion laws – new research

    Infant mortality rises in states with restrictive abortion laws – new research

    Shareholders Are People, Too

    From Coldplay kiss cam to Nestle, office romances are costing CEOs their jobs 

    Trump brings socialism to the USA  

    Trump brings socialism to the USA  

    American capitalism is being remade by state power 

    American capitalism is being remade by state power 

    How Retailers Can Capitalize on the “Refund Effect”

    Is Your Enterprise Data Strategy Ready for the Age of Intelligence? 

    America Has a School Attendance Crisis

    Is Donald Trump Undermining Capitalism?

    Warehouse automation hasn’t made workers safer—it’s just reshuffled the risk, say researchers 

    Warehouse automation hasn’t made workers safer—it’s just reshuffled the risk, say researchers 

  • Publications
    • All
    • Books
    • Harvard Business Review
    • Journals
    • Sloan Management Review
    How Retailers Can Capitalize on the “Refund Effect”

    Is Your Enterprise Data Strategy Ready for the Age of Intelligence? 

    How Retailers Can Capitalize on the “Refund Effect”

    Could the GPT Store Turn ChatGPT into a Platform Powerhouse? 

    How Retailers Can Capitalize on the “Refund Effect”

    How to Monetize Volunteer-Driven Platforms 

    How Retailers Can Capitalize on the “Refund Effect”

    Leading Global Teams Effectively 

    How Retailers Can Capitalize on the “Refund Effect”

    Research: When Prototypes Don’t Yield Useful Insights 

    Transforming Products into Platforms: Unearthing New Avenues for Business Innovation

    Transforming Products into Platforms: Unearthing New Avenues for Business Innovation

    How Retailers Can Capitalize on the “Refund Effect”

    We’re Still Lonely at Work

    How Retailers Can Capitalize on the “Refund Effect”

    17 Team-Building Activities for In-Person, Remote, and Hybrid Teams

    3 Ways to Support Employees with Bipolar Disorder

    3 Ways to Support Employees with Bipolar Disorder

  • Questrom Book Club
Insights@Questrom
  • Our Insights
    • All
    • Business Challenges
    • Business Education
    • Business Functions
    ​When Efficiency Derails Discovery: What Leaders Can Learn from the Past 

    ​When Efficiency Derails Discovery: What Leaders Can Learn from the Past 

    Might Boston Drivers Stall Tech? 

    Might Boston Drivers Stall Tech? 

    It’s Google’s world. Regulators are just living in it. 

    It’s Google’s world. Regulators are just living in it. 

    America Has a School Attendance Crisis

    Health Coverage Expanding For Americans From November 1 

    Infant mortality rises in states with restrictive abortion laws – new research

    Infant mortality rises in states with restrictive abortion laws – new research

    Shareholders Are People, Too

    From Coldplay kiss cam to Nestle, office romances are costing CEOs their jobs 

    Four Mantras from the Endowment: A Personal Journey

    Four Mantras from the Endowment: A Personal Journey

    Trump brings socialism to the USA  

    Trump brings socialism to the USA  

  • Videos & Podcast
    • All
    • Podcast
    • Videos

    Beyond Clicks and Sales: How Advertising Shapes Company Value in the Eyes of Investors

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    Tariffs and Their Economic Impact

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    Navigating Internet Privacy: Unpacking Cookies, Dark Patterns, and Future Data Protection Challenges (2)

    Beyond Prototypes: Rethinking Innovation in Complex Ecosystems with Prof. Douglas Hannah

    Beyond Prototypes: Rethinking Innovation in Complex Ecosystems with Prof. Douglas Hannah

    Is Business Broken? Season 2 out now! 

    Is Business Broken? Season 2 out now! 

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    Redefining Retirement: Navigating Emotional and Social Transitions with Insightful Strategies

    Life After Cookies: Who Uses Google’s Privacy Sandbox? – Garrett Johnson

    Life After Cookies: Who Uses Google’s Privacy Sandbox? – Garrett Johnson

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    Real Estate Ripples from a Landmark Settlement

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    The Hidden Wisdom of Cultural Pushback

  • Insights Events
    • Events
    • Insights Live
    • Questrom Institute Events
  • In the Media
    • All
    • BU Today
    • Global Media
    • Local Media
    • National Media
    • Op-Ed
    • The Brink
    It’s Google’s world. Regulators are just living in it. 

    It’s Google’s world. Regulators are just living in it. 

    America Has a School Attendance Crisis

    Health Coverage Expanding For Americans From November 1 

    Infant mortality rises in states with restrictive abortion laws – new research

    Infant mortality rises in states with restrictive abortion laws – new research

    Shareholders Are People, Too

    From Coldplay kiss cam to Nestle, office romances are costing CEOs their jobs 

    Trump brings socialism to the USA  

    Trump brings socialism to the USA  

    American capitalism is being remade by state power 

    American capitalism is being remade by state power 

    How Retailers Can Capitalize on the “Refund Effect”

    Is Your Enterprise Data Strategy Ready for the Age of Intelligence? 

    America Has a School Attendance Crisis

    Is Donald Trump Undermining Capitalism?

    Warehouse automation hasn’t made workers safer—it’s just reshuffled the risk, say researchers 

    Warehouse automation hasn’t made workers safer—it’s just reshuffled the risk, say researchers 

  • Publications
    • All
    • Books
    • Harvard Business Review
    • Journals
    • Sloan Management Review
    How Retailers Can Capitalize on the “Refund Effect”

    Is Your Enterprise Data Strategy Ready for the Age of Intelligence? 

    How Retailers Can Capitalize on the “Refund Effect”

    Could the GPT Store Turn ChatGPT into a Platform Powerhouse? 

    How Retailers Can Capitalize on the “Refund Effect”

    How to Monetize Volunteer-Driven Platforms 

    How Retailers Can Capitalize on the “Refund Effect”

    Leading Global Teams Effectively 

    How Retailers Can Capitalize on the “Refund Effect”

    Research: When Prototypes Don’t Yield Useful Insights 

    Transforming Products into Platforms: Unearthing New Avenues for Business Innovation

    Transforming Products into Platforms: Unearthing New Avenues for Business Innovation

    How Retailers Can Capitalize on the “Refund Effect”

    We’re Still Lonely at Work

    How Retailers Can Capitalize on the “Refund Effect”

    17 Team-Building Activities for In-Person, Remote, and Hybrid Teams

    3 Ways to Support Employees with Bipolar Disorder

    3 Ways to Support Employees with Bipolar Disorder

  • Questrom Book Club
Insights@Questrom
Home Our Insights Business Challenges Digital Business

Insights Live: Should We Regulate Platforms? How?

Andrei HagiufeaturingAndrei Hagiu
June 9, 2021 - Updated On February 7, 2023
in Digital Business, Videos
22
0
Share on FacebookShare on TwitterShare on LinkedIn

Join Marshall Van Alstyne, Questrom Professor in Management, as he hosts a panel of experts, including Andrei Hagiu, Associate Professor of Information Systems, to discuss whether platforms should be regulated, the implications of such actions, and possible solutions on how to regulate them.

Video Segments:

02:45 – Big agenda, Overcoming antitrust failures

Cristina Caffarra – Senior Consultant, Charles River Associates, Europe

13:55 – Challenges of developing economies, Jurisdiction cooperation

Tembinkosi Bonakele – Commissioner, South African Competition Commission

23:50 – Current frameworks fail on ecosystems, Gatekeeper obligations

Michael Jacobides – Sir Donald Gordon Professor of Entrepreneurship and Innovation: Professor of Strategy and Entrepreneurship, London Business School

33:45 – Governance needed for innovation failures, Focus on interfaces

Carmelo Cennamo – Professor of Strategy & Innovation, Copenhagen Business School

42:59 – Interoperability, Problems for social networks, Ad tech

Fiona Scott-Morton – Theodore Nierenberg Professor of Economics, Yale University School of Management

52:24 – Gatekeeper concept, Distinguish biz models, Incumbent tactics, Annexation

Susan Athey – The Economics of Technology Professor, Stanford Graduate School of Business

1:03:06 – DMA not enough, Compare EU and UK proposals

Jacques Crémer – Professor of Economics, Toulouse School of Economics

1:12:58 – Data economies of scale, Repeatable AI/ML, New data rights

Geoffrey Parker – Professor of Engineering, Dartmouth Engineering

1:23:05 – Digital x-form > complex than physical: data, NW effects, Cross-industry

Marco Iansiti – David Sarnoff Professor of Business Administration, Harvard Business School

1:32:00 – Problem of platforms operating in own markets, Remedies

Andrei Hagiu – Dean’s Research Scholar, Associate Professor of Information Systems, Boston University Questrom School of Business

1:42:04 – Flexible (not ad hoc) proportional solutions, Inclusive platforms

Daniel Sokol – Huber C. Hurst Eminent Scholar Chair in Law, University of Florida Levin College of Law

1:53:54 – Industrial econ remedy can hurt dynamic innovation

Henry Kahwaty – Managing Director, Berkeley Research Group

Tags: Andrei HagiuInsights LiveMarshall Van Alstyne
Andrei Hagiu

Andrei Hagiu

Andrei is a leading expert on platform strategy and business models. Prior to Questrom, he has taught platform strategy courses at Harvard Business School and the MIT Sloan School of Management. He uses the insights drawn from his research to advise and angel invest in start-ups building platform businesses, as well as to consult for large companies seeking to turn their products into platforms (e.g. ADP, Equifax, Intuit).

Related Insights

Leading with Purpose: Taco Bell CEO Sean Tresvant Shares Lessons on Brand, Culture, and Consumers 
Events

Leading with Purpose: Taco Bell CEO Sean Tresvant Shares Lessons on Brand, Culture, and Consumers 

September 8, 2025
AI is polluting truth in journalism. Here’s how to disrupt the misinformation feedback loop. 
Business Challenges

AI is polluting truth in journalism. Here’s how to disrupt the misinformation feedback loop. 

July 14, 2025 - Updated On July 18, 2025
How Retailers Can Capitalize on the “Refund Effect”
Business Challenges

Could the GPT Store Turn ChatGPT into a Platform Powerhouse? 

May 21, 2025
The Hidden Risk of Getting Paid in Stock Options 
Business Challenges

Trump Administration Cancels Scores of Grants to Study Online Misinformation 

May 15, 2025 - Updated On May 19, 2025
Congratulations to Evan Apfelbaum, Patricia Cortes, Andrei Hagiu, Petro Lisowsky on Their Promotions to Full Professors!
Business Education

Congratulations to Evan Apfelbaum, Patricia Cortes, Andrei Hagiu, Petro Lisowsky on Their Promotions to Full Professors!

May 15, 2025
AI and the Future of Platforms: Growth, Trust, and Competitive Advantage  
Our Insights

AI and the Future of Platforms: Growth, Trust, and Competitive Advantage  

April 16, 2025

Upcoming Events

No event found!

Get Our Insights Newsletter

Get Insights straight to your inbox by signing up now.

    Popular Insights

    • Should You Worry About a US Labor Market Recession? 

      Should You Worry About a US Labor Market Recession? 

      14 shares
      Share 6 Tweet 4
    • Professor Keith Ericson Appointed to the Massachusetts Health Policy Commission

      8 shares
      Share 3 Tweet 2
    • Your Store Is a Showroom for Amazon. Unless You Start Selling Lattes. 

      7 shares
      Share 3 Tweet 2
    • For Gen Z, ‘Little Treats’ Are Worth Going Over Budget 

      6 shares
      Share 2 Tweet 2
    • Four Mantras from the Endowment: A Personal Journey

      6 shares
      Share 2 Tweet 2

    Boston University Questrom School of Business
    595 Commonwealth Avenue
    Boston, MA 02215

    Follow Us

    Newsletter

    © 2023 Trustees of Boston University

    • About Us
    • Digital Business Institute
    • Human Resource Policy Institute
    • Susilo Institute for Ethics in the Global Economy

    Welcome Back!

    Sign In with Linked In
    OR

    Login to your account below

    Forgotten Password?

    Retrieve your password

    Please enter your username or email address to reset your password.

    Log In

    Add New Playlist

    Generic selectors
    Exact matches only
    Search in title
    Search in content
    Post Type Selectors
    Search in posts
    Search in Author
    Search Events
    Filter by Categories
    Action Learning
    Artificial Intelligence in Business
    Book Club
    Books
    BU Today
    Business Challenges
    Business Education
    Business Functions
    Business Policy & Markets
    Corporate Strategy
    Digital Business
    Digital Business Institute
    Diversity, Equity & Inclusion
    Entrepreneurship & Innovation
    Events
    Expert Take
    Feature
    Finance & Accounting
    Future of Business Education
    Future of Work
    Global Media
    Harvard Business Review
    Health, Biopharma, & Health-Tech
    Human Resources Policy Institute
    Innovation
    Insights Live
    Institute for Sustainable Energy
    Journals
    Language of Business
    Leadership & Management
    Local Media
    Marketing
    Media Mention
    Multimedia
    National Media
    Newsletter Spotlight
    Op-Ed
    Operations
    Opinion
    Our Insights
    Partners in Business Ethics
    Podcast
    Publications
    Research Institutes
    Risk
    ScienceDirect
    Silicon Valley Bank
    Sloan Management Review
    Social Impact
    Special Series
    Susilo Institute for Ethics in the Global Economy
    Technology
    The Brink
    Thinkers50@BUQuestrom: Passion & Purpose
    Videos
    • Business Challenges
      • Business Policy & Markets
      • Digital Business
      • Diversity, Equity & Inclusion
      • Entrepreneurship & Innovation
      • Future of Work
      • Health, Biopharma, & Health-Tech
      • Risk
      • Social Impact
    • Business Functions
      • Corporate Strategy
      • Finance & Accounting
      • Innovation
      • Leadership & Management
      • Marketing
      • Operations
      • Technology
    • Publications
      • Journals
      • Harvard Business Review
      • Sloan Management Review
    • Insights Events
      • All Events
      • Insights Live
      • Questrom Institute Events
    • Videos & Podcast
      • Videos
      • Insights@Questrom Podcast
      • Podcast
    • Voices in the Media
    • Our Experts

    © 2023 Trustees of Boston University

    -
    00:00
    00:00

    Queue

    Update Required Flash plugin
    -
    00:00
    00:00