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    The Real Costs Of AI Deployment Without Human Oversight 

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    Gen AI Could Fix Performance Reviews—or Make Them Even Worse 

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Home Our Insights Business Challenges Digital Business

Section 230 and online content moderation 

Marshall Van AlstynefeaturingMarshall Van Alstyne
June 6, 2024 - Updated On June 11, 2024
in Digital Business, Media Mention, National Media
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Section 230 and online content moderation 
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June 6th, 2024 

FIRE recently recorded a podcast episode featuring Marshall Van Alstyne, Allen, and Kelli Questrom Professor in Information Systems, discussing Section 230 of the Communications Decency Act and its impact on online content moderation. 

Many claim that the internet and its drastic expansion would not exist without this law, but others argue that Section 230 made the internet an increasingly toxic place, leading to real-world harms like bullying, drug trafficking, disinformation, and more.  

“The challenge though, is that if the same kind of misinformation comes from half a dozen different parties, and that then is re-amplified by the platform, it’s hard to then find an individual responsible for it,” Van Alstyne adds.  

The platforms aren’t always responsible for the information spread, rather the content happening outside the organization dictates these narratives.  

Tags: Content ModerationMarshall Van AlstyneSection 230
Marshall Van Alstyne

Marshall Van Alstyne

Marshall Van Alstyne is the Allen and Kelli Questrom Professor in Information Systems. He is one of the leading experts in network business models. He conducts research on information economics, covering such topics as communications markets, the economics of networks, intellectual property, social effects of technology, and productivity effects of information. As co-developer of the concept of “two-sided networks” he has been a major contributor to the theory of network effects, a set of ideas now taught worldwide. His co-authored article on the subject is a Harvard Business Review top 50 of all time. Awards include two patents, National Science Foundation IOC, SGER, SBIR, iCorp and Career Awards, and eight best paper awards. Articles or commentary have appeared in Science, Nature, Management Science, Harvard Business Review, The New York Times, and The Wall Street Journal.

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