September 14, 2023
Harvard Business Review recently published an article co-authored by James Rebitzer, Professor of Markets, Public Policy, and Law, discussing the healthcare sector’s ongoing struggle to put innovations into practice.
While artificial intelligence can improve all aspects of health care, to build trust, it’s essential for innovators to change the narrative about the purpose of AI, pay careful attention to how AI applications are implemented, and assure patients and the public that AI applications serve their needs.
“Recent surveys reveal that most Americans are uncomfortable with the prospect of AI being used in their own health care. Most doubt that AI will improve health outcomes and worry that it may worsen the patient-provider relationship,” Rebitzer adds.
The U.S. is one of the quickest in the world to develop A.I., but people are still choosing how and when to use the technology.