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    Airlines are frustrating travelers by changing frequent flyer program rules – here’s why they keep doing it

    Airlines are frustrating travelers by changing frequent flyer program rules – here’s why they keep doing it

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    Redirecting Innovation: Can We? Should We?

    The Hidden Risk of Getting Paid in Stock Options 

    So Thieves Nabbed Your Catalytic Converter. Here’s Where It Ended Up.

    Drug pricing and the ‘impossible trinity’ for patients

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    Shein & Forever 21 Strike a Deal

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    Questrom and BU Means Innovation and Entreprenuership

    A new travel nightmare: New passport delays lasting 13 weeks

    A new travel nightmare: New passport delays lasting 13 weeks

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    Demotivating Effects of Relative Performance Feedback on Middle-Ranked Workers’ Performance

    Demotivating Effects of Relative Performance Feedback on Middle-Ranked Workers’ Performance

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

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    The Right Amount of Cards, Cash and ID to Carry in Your Wallet

    Why Is Everyone So Unhappy at Work Right Now?

    Black Friday is almost here. What to know about the holiday sales event’s history and evolution

    Black Friday is almost here. What to know about the holiday sales event’s history and evolution

    The Hidden Risk of Getting Paid in Stock Options 

    So Thieves Nabbed Your Catalytic Converter. Here’s Where It Ended Up.

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    Patent buyouts could spur vital innovation in antibiotics, vaccines, and other medical fields

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    ‘Vibrant community’: Life sciences in Massachusetts growing but startups need help

    Ethereum ETFs are Coming: Blackrock Files With the NASDAQ

    Ethereum ETFs are Coming: Blackrock Files With the NASDAQ

    Plane crashes, a global pandemic and terrorist attacks: How tragedy shaped DFW Airport

    Plane crashes, a global pandemic and terrorist attacks: How tragedy shaped DFW Airport

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      How Retailers Can Capitalize on the “Refund Effect”

      How Retailers Can Capitalize on the “Refund Effect”

      Should Companies Refrain From Making Political Statements?

      Should Companies Refrain From Making Political Statements?

      Make It Safe for Employees to Speak Up – Especially in Risky Times

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      A Better Approach to Customer-Centric Messaging and Engagement

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      Will Salary Transparency Laws Change Employee Compensation?

      Will Salary Transparency Laws Change Employee Compensation?

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      Insights@Questrom
      • Our Insights
        • All
        • Business Challenges
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        Can Important Unions Collapse and Disappear?

        Can Important Unions Collapse and Disappear?

        The Right Amount of Cards, Cash and ID to Carry in Your Wallet

        Why Is Everyone So Unhappy at Work Right Now?

        Scrapping the state’s liquor license law makes economic sense

        Scrapping the state’s liquor license law makes economic sense

        Airlines are frustrating travelers by changing frequent flyer program rules – here’s why they keep doing it

        Airlines are frustrating travelers by changing frequent flyer program rules – here’s why they keep doing it

        Redirecting Innovation: Can We? Should We?

        Redirecting Innovation: Can We? Should We?

        The Hidden Risk of Getting Paid in Stock Options 

        So Thieves Nabbed Your Catalytic Converter. Here’s Where It Ended Up.

        Drug pricing and the ‘impossible trinity’ for patients

        Patent buyouts could spur vital innovation in antibiotics, vaccines, and other medical fields

        Questrom Women Mean Business: Meet Shannon Watkins, CMO of the Jordan Brand at Nike

        Questrom Women Mean Business: Meet Shannon Watkins, CMO of the Jordan Brand at Nike

      • Videos & Podcast
        • All
        • Podcast
        • Videos
        S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

        Questrom $50K Case Competition: In the Trenches of Sustainability with Casella

        S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

        The Optimistic Pessimist

        Shein & Forever 21 Strike a Deal

        Shein & Forever 21 Strike a Deal

        S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

        Questrom and BU Means Innovation and Entreprenuership

        A new travel nightmare: New passport delays lasting 13 weeks

        A new travel nightmare: New passport delays lasting 13 weeks

        Leadership Communications

        Leadership Communications

        Demotivating Effects of Relative Performance Feedback on Middle-Ranked Workers’ Performance

        Demotivating Effects of Relative Performance Feedback on Middle-Ranked Workers’ Performance

        S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

        AI: What is it and how will it impact business?

        Is Creativity in Advertising Dead in the age of AI?

        Is Creativity in Advertising Dead in the age of AI?

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        Can Important Unions Collapse and Disappear?

        Can Important Unions Collapse and Disappear?

        The Right Amount of Cards, Cash and ID to Carry in Your Wallet

        Why Is Everyone So Unhappy at Work Right Now?

        Black Friday is almost here. What to know about the holiday sales event’s history and evolution

        Black Friday is almost here. What to know about the holiday sales event’s history and evolution

        The Hidden Risk of Getting Paid in Stock Options 

        So Thieves Nabbed Your Catalytic Converter. Here’s Where It Ended Up.

        Drug pricing and the ‘impossible trinity’ for patients

        Patent buyouts could spur vital innovation in antibiotics, vaccines, and other medical fields

        ‘Vibrant community’: Life sciences in Massachusetts growing but startups need help

        ‘Vibrant community’: Life sciences in Massachusetts growing but startups need help

        Ethereum ETFs are Coming: Blackrock Files With the NASDAQ

        Ethereum ETFs are Coming: Blackrock Files With the NASDAQ

        Plane crashes, a global pandemic and terrorist attacks: How tragedy shaped DFW Airport

        Plane crashes, a global pandemic and terrorist attacks: How tragedy shaped DFW Airport

        The Right Amount of Cards, Cash and ID to Carry in Your Wallet

        Wall Street CEOs Flocked to Hong Kong—and Kept Quiet on China

        Trending Tags

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          • All
          • Books
          • Harvard Business Review
          • Journals
          • Sloan Management Review
          AI Adoption in U.S. Health Care Won’t Be Easy 

          AI Adoption in U.S. Health Care Won’t Be Easy 

          Where Should Your Company Start with GenAI? 

          Where Should Your Company Start with GenAI? 

          How Retailers Can Capitalize on the “Refund Effect”

          How Retailers Can Capitalize on the “Refund Effect”

          Should Companies Refrain From Making Political Statements?

          Should Companies Refrain From Making Political Statements?

          Make It Safe for Employees to Speak Up – Especially in Risky Times

          Make It Safe for Employees to Speak Up – Especially in Risky Times

          Will Generative AI Create a New Era of Search Competition?

          Will Generative AI Create a New Era of Search Competition?

          A Better Approach to Customer-Centric Messaging and Engagement

          A Better Approach to Customer-Centric Messaging and Engagement

          How Coworking Spaces Impact Employee Well-Being

          How Coworking Spaces Impact Employee Well-Being

          Will Salary Transparency Laws Change Employee Compensation?

          Will Salary Transparency Laws Change Employee Compensation?

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          Insights@Questrom
          Home Media Mention

          The New York Times: The Big Idea: Can Amazon Be Stopped?

          Marshall Van AlstynebyMarshall Van Alstyne
          December 7, 2021
          in Media Mention
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          The Hidden Risk of Getting Paid in Stock Options 
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          December 6, 2021

          As most consumers know, there are few product categories or companies not impacted by the ongoing supply chain and labor shortage issues. One clear winner through these challenges has been Amazon. While they make it look easy, it takes an army of global workers to fulfill the onslaught of daily orders. In fact, Amazon’s workforce is up 50 percent from just a year ago. But as the world heads into the busiest shopping season of the year, Amazon is beginning to feel a bit of the pain of the high turnover rates many companies have seen during the past 12-months.

          The New York Times spoke with Marshall Van Alstyne, Questrom Professor of Management in Information Systems, to discuss the short- and long-term impacts of the labor shortage on Amazon.

          “If they can succeed in automating more low-level labor tasks, they will be less dependent on human labor”

          Marshall Van Alstyne

          Marshall also spoke to the ongoing debate about Amazon’s access to vendor data and product information. Amazon has used this information to produce their own versions of products and sell them at a much lower price. Vendors continue to push for greater regulation to prevent companies such as Amazon from using such information to their advantage.

          Tags: AmazonMarshall Van AlstyneNew York Times
          Marshall Van Alstyne

          Marshall Van Alstyne

          Marshall Van Alstyne is a Questrom Professor of Management in Information Systems at Boston University Questrom School of Business and is one of the leading experts in network business models. He conducts research on information economics, covering such topics as communications markets, the economics of networks, intellectual property, social effects of technology, and productivity effects of information. As co-developer of the concept of “two-sided networks” he has been a major contributor to the theory of network effects, a set of ideas now taught worldwide. His co-authored article on the subject is a Harvard Business Review top 50 of all time. Awards include two patents, National Science Foundation IOC, SGER, SBIR, iCorp and Career Awards, and eight best paper awards. Articles or commentary have appeared in Science, Nature, Management Science, Harvard Business Review, The New York Times, and The Wall Street Journal.

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