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    79,000 lost jobs. $13 billion in GDP gone. Study tallies potential hit to Mass. from Trump’s ‘economic attack.’

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    From Hollywood to the Hardware Store: The Real-World Impact of a 100% Tariff 

    Bank Failures Show Us What Not to Do with Our Own Finances

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    In a ‘work-from-anywhere’ world, where are people working?

    79,000 lost jobs. $13 billion in GDP gone. Study tallies potential hit to Mass. from Trump’s ‘economic attack.’

    The Hidden Risk of Getting Paid in Stock Options 

    Trump Administration Cancels Scores of Grants to Study Online Misinformation 

    Q&A on Trump’s Prescription Drug Pricing Executive Order 

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    Congratulations to Evan Apfelbaum, Patricia Cortes, Andrei Hagiu, Petro Lisowsky on Their Promotions to Full Professors!

    Congratulations to Evan Apfelbaum, Patricia Cortes, Andrei Hagiu, Petro Lisowsky on Their Promotions to Full Professors!

    I’m a business professor who asked dozens of former students how they define success. Here are their lessons for today’s grads

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    Navigating Internet Privacy: Unpacking Cookies, Dark Patterns, and Future Data Protection Challenges (2)

    Beyond Prototypes: Rethinking Innovation in Complex Ecosystems with Prof. Douglas Hannah

    Beyond Prototypes: Rethinking Innovation in Complex Ecosystems with Prof. Douglas Hannah

    Is Business Broken? Season 2 out now! 

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    Life After Cookies: Who Uses Google’s Privacy Sandbox? – Garrett Johnson

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    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

    Real Estate Ripples from a Landmark Settlement

    S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry

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    In a ‘work-from-anywhere’ world, where are people working?

    79,000 lost jobs. $13 billion in GDP gone. Study tallies potential hit to Mass. from Trump’s ‘economic attack.’

    The Hidden Risk of Getting Paid in Stock Options 

    Trump Administration Cancels Scores of Grants to Study Online Misinformation 

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    How Retailers Can Capitalize on the “Refund Effect”

    Leading Global Teams Effectively 

    How Retailers Can Capitalize on the “Refund Effect”

    Research: When Prototypes Don’t Yield Useful Insights 

    Transforming Products into Platforms: Unearthing New Avenues for Business Innovation

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Home Our Insights Business Education Action Learning

Transforming Employee Development with Generative AI

S2:E4

Chrysanthos DellarocasDokyun (DK) LeeJ.P. MatychakbyChrysanthos Dellarocas,Dokyun (DK) Leeand2 others
February 9, 2024
in Action Learning, Business Education, Podcast
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S1:E1 CVS Paying the “Pink Tax” on Certain Products and the Evolution of the Electric Vehicle Industry
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On this episode of the Insights at Questrom podcast, Insights@Questrom contributor Shannon Light sat down with Chris Dellarocas, Associate Provost for Digital Learning & Innovation at Boston University and Richard C. Shipley Professor of Information Systems at the Questrom School of Business and DK Lee, Kelli Questrom Associate Professor in Information Systems and Computing & Data Science. Building off his recent Harvard Business Review article titled, ‘How GenAI Could Accelerate Employee Learning and Development’, Chris and DK unlock the secrets to revolutionizing workplace learning with their insights.

In an era where AI’s capabilities are soaring, they illuminate how generative AI is not just enhancing but personalizing the learning and development experience for employees. Imagine a world where your training is tailored in real-time, adapting to your needs, and offering immersive coaching that’s just a cut above. Our conversation delves into AI’s role in evolving training scenarios across industries, from sharpening sales techniques to navigating the complexities of environmental compliance.

As we navigate through the podcast, we confront the pressing ethical considerations of AI in learning environments, probing the safeguards necessary to combat biases and protect data privacy. Chris and DK stress the need for continual evaluation of AI systems to ensure they serve our interests rather than mislead us. Shifting gears to the dynamic landscape of education, we discuss AI’s potential to customize learning at scale, providing real-time updates to curricula, and offering invaluable personalized feedback. This episode is an eye-opener to the challenges and immense possibilities that AI brings to both corporate training and academic education, urging us to strike a balance to harness its full potential.

 

Tags: AIArtificial IntelligencePodcast
Chrysanthos Dellarocas

Chrysanthos Dellarocas

Chrysanthos (Chris) Dellarocas is Associate Provost for Digital Learning & Innovation at Boston University and Richard C. Shipley Professor of Management at the Questrom School of Business. He is one of the world’s most cited scholars in the fields of online reputation and social media and has consulted on these subjects for corporations and the U.S. Federal Government. As Associate Provost of Digital Learning & Innovation, Dellarocas leads the advancement of activities that enhance education at Boston University through the strategic use of digital technologies.

Dokyun (DK) Lee

Dokyun (DK) Lee

Dokyun (DK) Lee, Kelli Questrom Associate Professor in Management and Associate Professor of Information Systems, studies the responsible application, development, and impact of AI in digital consumer and e-commerce analytics with a focus on text data. Specific interests are: Applying machine learning techniques along with causal inference methods to quantify the economic impact of unstructured data (e.g., text, images); Content extraction, understanding, and engineering; and the application and Impact of Generative AI in the context of social media, advertising, user-generated data, digital consumer management, innovation & creativity, and patents.

Shannon Light

Shannon Light

Shannon Light is an Insights@Questrom contributor and Account Manager for the Belfort Group, a fully integrated Digital Marketing, PR, and Creative agency. In collaboration with Questrom School of Business, Shannon and the Belfort Group team help manage Insights@Questrom and continue to assist with thought leadership opportunities for Questrom faculty, students, and alumni.

J.P. Matychak

J.P. Matychak

J.P. Matychak is Associate Dean for Strategic Initiatives & Chief of Staff at BU Questrom School of Business. He also serves as the managing editor for Insights@Questrom and host of the Insights@Questrom Podcast. J.P. holds a BS in Business and Economics from Lehigh University, an MEd in Higher Education Management from the University of Pittsburgh, and an EdD in Administrative and Policy Studies in Higher Education from the University of Pittsburgh. J.P.’s research focuses on traditional strategic planning, new methods for strategic planning that infuse agile and design thinking methods, and leadership in higher education.

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