Our Insights

What are key conflict management strategies that managers should know? Why is it important to manage conflicts in your organizations...

As the U.S. enters the second wave of the coronavirus pandemic and some states such as California lockdown, small businesses...

Associate Professor of Management & Organizations Michael Anteby researches the role that ghostwriters play in creating "authentic" content for the...

Companies are rapidly deploying artificial intelligence to lessen the burden on service employees and create a more streamlined process. Michelle...

The stock market is now intertwined with COVID – when cases spike, the market drops, and vice versa. Insights@Questrom spoke...

Professor Nitin Joglekar recently published an article in MIT Sloan Management Review on adapting supply chains to react to times...

Questrom’s Andy King recently published an article in the Stanford Social Innovation Review on the “win-win” strategies businesses utilize. It...

Research by Chiara Longoni, Assistant Professor of Marketing, explores what is known as the “word-of-machine effect,” where customers view AI...

Restrictions on student and work visas are directing international applicants to universities in other countries. Shulamit Kahn and Megan MacGarvie,...

Initial results for the Pfizer vaccine suggest that the vaccine is 95% effective. Eric Jacquier, clinical professor of finance, explains...

COVID-19 infection rates and hospitalization rates are reaching new daily records, and deaths now have exceeded 240,000. The present surge...

The recent #MeToo and Black Lives Matter movements have sparked increasing discussion around gender and racial diversity in the workplace....

The tax policies proposed by President-elect Joe Biden has implications for your paycheck, investments, and retirement savings. Insights@Questrom spoke to...

BU Questrom marketing expert explores how the ability to track our online activity impacts the digital economy.

In this Q&A, Questrom Magazine talks with Jonathan Woodson and Anita Tucker about improving healthcare coverage, fixing supply issues, and...

Investments and savings expert Zvi Bodie on how the coronavirus crisis exposed long-standing faults in our retirement system—and how to...

Data from managers across the world about how they are coping with COVID-19 found a lack of clarity, fading connections,...

While open collaboration platforms like Wikipedia have dramatically increased the world’s access to educational information, enormous gaps remain that may...

Questrom's Gregory Stoller on repairing relations between China and the United States and how international trade might change after COVID.

When it comes to the best pitches and persuading an audience, there are some common threads, says Gregory Stoller, senior...

AI continues to enhance the consumer shopping experience. Chiara Longoni, Assistant Professor of Marketing, recently discussed her article published in...

In a new op-ed published by CNN Business, Questrom’s Jay Zagorsky warns that despite a COVID-19 induced coin shortage,  a...

Charles Tharp, a professor of the practice and former head of HR at Bristol Myers Squibb, on starting, maintaining, or...

What’s your tactic for enduring boring meetings? Whether you write your shopping list, play buzzword bingo, or just zone out,...

While we might not know when we’re going back to the workplace, it’s imperative to plan—and Professor Fred Foulkes posits...

Questrom’s Catherine Fazio presents new research that shows new business formation is beginning to decline in a dramatic and worrisome...

In a new piece in Psychology Today, organizational psychologist and Questrom Professor Bill Kahn dives into what that stress means,...

In a recent article published on the Harvard Business Review website, Dean Emeritus Ken Freeman reflects on how best to...

Questrom Professor’s op-ed illuminates weak points in the Small Business Administration Paycheck Protection Program (PPP).

New research from BU Questrom's Rena Conti delves into the Affordable Care Act's effect on prescription drugs and what might...

Smokers’ cravings for cigarettes are strong on their own, but work by Questrom and Harvard researchers suggests one emotion can...

New research found that consumers’ actions indicate that they don’t value online privacy nearly as much as they say, that...

New research from Andrei Hagiu challenges the assumption that it’s possible to use customer data to gain an unbeatable competitive...

How to get consumers to buy now, not later — and love it

New research by Questrom’s Sanaz Mobasseri suggests that spikes in violent crime in an employer’s neighborhood can lead to still...

Even though medical AI can perform with expert-level accuracy and deliver cost-effective care at scale, why do patients overwhelmingly prefer...

First-of-its-kind study shows that cuts in federal funding for science might hinder the economy by halting innovation.

You probably don’t know if your bank files its taxes as an S corporation or a C corporation, but your...

As the marketplace for service-based employment increases, firms must carefully decide how to allocate control and employment status to those...